Frequently asked questions
Are your products handmade?
Yes, our pieces are handcrafted by local artisans. Because of this, slight variations in weave, texture, and color are natural and a mark of authenticity.
How do I care for my Naksh textiles?
We recommend gentle hand washing or professional dry cleaning for our natural fiber textiles to maintain their tactile quality and longevity.
Do you offer custom sizes for home linens or bespoke designs?
Yes, we offer customizations. Start a design chat on our Tailored Design Page to create a piece perfectly fitted to your space.
How long will it take for my order to arrive?
Domestic orders within India typically arrive in 5–7 business days. Custom or made-to-order pieces may take 2–3 weeks.
What is your return policy?
We offer a 7-day return policy for manufacturing defects. Due to the artisanal nature of our products, we do not accept returns for minor "organic" variations in handmade items.
Can I hire Naksh for home or festive styling?
Absolutely. We provide professional Home Styling Consultations and Festive Table Styling projects. For inquiries regarding our founder’s design services, please start a chat on our Tailored Design Page.